MB-210 Exam Question 16

You manage Dynamics 365 Sales.
A sales representative must identify and track internal support resources. The resources may assume different roles for each opportunity.
You need to display the support resources with the appropriate role in the opportunity.
What should you do?
  • MB-210 Exam Question 17

    You manage a Dynamics 365 Sales environment.
    You need to ensure that all possible activities are automatically converted to leads by using the record creation rule.
    Which three activities can you convert to leads? Each correct answer presents a complete solution.
    NOTE: Each correct selection is worth one point
  • MB-210 Exam Question 18

    You are setting up a product catalog in Dynamics 365 Sales.
    You need to set up the catalog using the least amount of effort.
    In which order should you set up the catalog? To answer, drag the appropriate components to the correct order position. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
    NOTE: Each correct selection is worth one point.

    MB-210 Exam Question 19

    You manage a Dynamics 365 environment for Sales. You create the following rule items to respond to inbound emails from potential customers:
    Emails that contain the words support or help must create a new high-priority case.
    Emails that contain the words buy or purchase must create a warm-lead record. The words buy and purchase are more important than support or help.
    Emails that specifically mention ProductA must always create a hot lead for that product regardless of other words mentioned.
    If none of the targeted words are present in an email, a cold lead must be created.
    You need to configure the order in which rule items are processed.
    In which order should you run the rule items? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

    MB-210 Exam Question 20

    You use Dynamics 365 Sales.
    You need to add products to an invoice.
    Which options should you use? To answer, select the appropriate options in the answer area.
    NOTE: Each correct selection is worth one point.