MB-230 Exam Question 41

You are a Dynamics 365 administrator.
You want to set up a child/parent relationship for cases so that the child case inherits different fields from the parent case.
You need to set up the appropriate child/parent relationship.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MB-230 Exam Question 42

You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
  • MB-230 Exam Question 43

    You need to ensure cases are handled correctly.
    What should you do? To answer, select the appropriate options in the answer area.
    NOTE:Each correct selection is worth one point.

    MB-230 Exam Question 44

    You are using Dynamics 365 for Customer Service.
    You need to automate the process of adding cases to a queue.
    What should you do?
  • MB-230 Exam Question 45

    You are a system administrator for Dynamics 365 for Customer Service.
    All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
    You need to configure cases.
    What should you do?