MB-240 Exam Question 41

You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.
As the field Service Administrator, you need to configure the field service settings for work orders for your environment.
Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a complete solution.
  • MB-240 Exam Question 42

    DRAG DROP
    You have the Universal Resource Scheduling (URS) security role.
    Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
    You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
    Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
    Select and Place:

    MB-240 Exam Question 43

    Drag and Drop Question
    You are a Dynamics 365 Field Service Administrator Your organization wants to use Incident Types with Work Orders.
    You need to create and configure Incident Types based on the provided scenarios.
    Which Incident Type feature should you use with each scenario? To answer, drag the appropriate Incident Type feature to the appropriate scenario. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
    NOTE: Each correct selection is worth one point.

    MB-240 Exam Question 44

    You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled "Parts Requests" within the Dynamics 365 Field Service Mobile App.
    You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created.
    What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.
  • MB-240 Exam Question 45

    Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.
    The clerk needs to understand the different tracking options for returning to the vendor.
    Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
    NOTE: Each correct selection is worth one point.