MB-240 Exam Question 56

Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers. Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company.
You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company's unique business process.
Which action must you perform?
  • MB-240 Exam Question 57

    Drag and Drop Question
    You are a field service administrator for your company.
    You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
    Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
    NOTE: Each correct selection is worth one point.

    MB-240 Exam Question 58

    Drag and Drop Question
    Your company has a requirement to use the out-of-the-box resource types to categorize active bookable resource types. This is to ensure easy Microsoft Dynamics 365 upgrades as needed.
    You need to ensure that you only use the appropriate resource types.
    Which types are available for your use? To answer, drag each description to the appropriate types. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
    NOTE: Each correct match is worth one point.

    MB-240 Exam Question 59

    Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
    You are a Dynamics 365 for Field Service system administrator.
    You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
    Solution: You implement the following configuration changes:
    1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
    2) Assign an Hourly Markup percentage to each Resource Pay Type.
    3) Assign Resource Pay Types to the applicable Pay Type.
    4) Create Business Closures.
    5) Create Bookable Resources with Hourly Rates and Work Hours.
    Does this meet the goal?
  • MB-240 Exam Question 60

    Which two objects or roles are required to customize the Field Service mobile application? Each correct answer presents part of the solution.