MB-240 Exam Question 101

You are working for a heating, ventilation, and all conditioning (HVAC) service organization.
The Held technicians in your organization are working in the Field Service mobile app. The technicians report that they are able to access customer assets, but unable to access functional location and customer asset hierarchy in offline mode.
You need to ensure technicians can view the functional location and customer asset hierarchy in their mobile app What should you do?
  • MB-240 Exam Question 102

    You plan to convert products that you use on work orders to customer assets. You need to automatically create customer assets for all work orders.
    How should you configure the products?
  • MB-240 Exam Question 103

    As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
    Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
    You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
    Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
  • MB-240 Exam Question 104

    You are onsite, working on a customer's factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.
    What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.
  • MB-240 Exam Question 105

    You have the Universal Resource Scheduling (URS) security role.
    Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
    You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
    Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
    Select and Place: