MB-240 Exam Question 76

To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MB-240 Exam Question 77

Litware, Inc. designers sometimes have to schedule an experienced technician and trainee to go out to a customer's home to take measurements.
One of their customers, wants a kitchen and bathroom remodel completed during the same timeframe. The customer has asked for Litware, Inc. to have both measurements completed at the same time.
Currently, Litware, Inc. does not any technicians with both kitchen remodeling and bath remodel skills. Litware, Inc. wants to use the new Quick Book functionality to schedule multiple resources to this work order.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MB-240 Exam Question 78

You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.
  • MB-240 Exam Question 79

    As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
    Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
    You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
    Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
  • MB-240 Exam Question 80

    You are deploying the Microsoft Dynamics 365 Field Service mobile app at your organization.
    You are in the process of creating push notifications for the mobile app, and you have the following requirement:
    When a field service technician is assigned an emergency priority work order, the technician should be immediately notified on their mobile phone.
    What should you do?