MB-240 Exam Question 1

Drag and Drop Question
You need to create a requirement group for a work order.
Which three steps should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MB-240 Exam Question 2

You are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician. On which entity should you enter the customer's preferences?
  • MB-240 Exam Question 3

    Your organization recently started using the Universal Resource Scheduling feature. You enabled the Lead entity for scheduling.
    You need to have a dedicated tab in the schedule board to see all the unscheduled leads.
    Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    MB-240 Exam Question 4

    You are implementing Dynamics 365 for Field Service.
    Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.
    You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
    What should you suggest?
  • MB-240 Exam Question 5

    Drag and Drop Question
    You are implementing the schedule board for a HVAC (heating, ventilation, and air conditioning) company. The company has two dispatchers in their own territories who only schedule resources within their territory.
    You need to configure the schedule board so that each dispatcher only sees resources who belong in their territory, as well as work orders to be scheduled in their territory.
    Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.