MB-240 Exam Question 141

Your organization recently implemented Microsoft Dynamics 365 Field Service. In preparation for user training, you created two new tabs on the schedule board, and configured them based on the line of business.
You need to ensure that users know how to control access to those newly created tabs.
Which three sharing options are available for the tabs? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
  • MB-240 Exam Question 142

    Hotspot Question
    Your customer is a national auto repair center that provides services for vehicles. They are currently using Dynamics 365 Field Service for scheduling all of their services in each of their shops.
    Each shop is set up as an Organizational Unit and resources are aligned to those shops accordingly.
    You need to set up a universal Requirement Group Template for scheduling oil changes that will require both a service technician and a bay in the shop.
    Which settings do you need to configure in the Requirement Group Template to ensure that this can be used by each shop respectively? To answer, select the appropriate fields in the answer area.
    NOTE: Each correct selection is worth one point.

    MB-240 Exam Question 143

    You implemented Microsoft Dynamics 365 Field Service. You are now managing changes as the team continues to use Dynamics 365. Dispatchers are reporting that the schedule board is difficult to navigate because resources can be scheduled 24 hours of the day. However, resources for this organization only work between 7am and 5pm in the Greenwich Mean Time Zone (GMT).
    You need to modify the schedule board to resolve this issue.
    What should you do?
  • MB-240 Exam Question 144

    A customer service agent fails to solve a customer's issue over the phone.
    The agent needs to converted the case to a work order in order to schedule a technician visit.
    What is required to successfully convert a case to a work order?
  • MB-240 Exam Question 145

    You are working with your customer to set up their Dynamics 365 Field Service environment.
    You need to configure the settings for booking timestamps.
    Which two instances will result in timestamp creation? Each correct answer presents a complete solution.
    NOTE: Each correct selection is worth one point.