Note:
* The CTO has learned that there are updates to globalization features in Dynamics 365 Finance. The IT staff has been tasked with ensuring that they are the first group to receive these updates.
* The IT department has decided not to code for globalization issues because they are in an upcoming service update. They are closing in on go-live and need to make sure that the updates are applied in time.
Service updates are continuous, touchless updates that provide new features and functionality. You are in control and manage how your organization receives these updates. For example, you can sign up for the First Release program so that your organization receives updates first. You can apply the updates to any of your environments manually (self-update) or remain on the default release schedule and receive the auto-updates when you schedule them using LCS.
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/get-started/public-preview-releases
Topic 4, VanArsdel, Ltd.
VanArsdel, Ltd. is a company that uses Microsoft Dynamics AX 2012 R3 in the United States, Canada.
Mexico, and Brazil in an on-premises environment. The company implemented the solution by using Sure Step 2012. VanArsdel, Ltd. plans to upgrade to Dynamics 365 Finance, Dynamics 365 Supply Chain Management and Dynamics 365 Commerce using Proseware, inc. as the implementation partner.
VanArsdel, Ltd. has implemented 13 other software systems for customer management and sales.
Methodology
VanArsdel, Ltd. deploys a proprietary methodology named VanPMP. The company plans to use VanPMP for all software implementations. The company uses a standard project template for all new implementations.
Solution
Microsoft Power Apps is used by the sales team to enter sales orders. The orders are then integrated with the current Dynamics AX 2012 R3 instance asynchronously once every hour. All sales orders are invoiced through the invoicing batch process at the end of the day. Sales are used for all business-critical scenarios.
The external systems include 12 integrations, such as Microsoft Power Platform. Office 365, Azure, and third-party systems.
One of the automated accounts receivable import integrations, named integration 1, generates revenue in a business-to-business (B2B) scenario that is supported by sales orders. The integration runs every night and is always the first integration to be tested.
All regression testing is completed manually.
Security
The company uses Dynamics AX 2012 R3 in all the countries/regions in which they operate.
Because VanArsdel, Ltd. operates within the United States, the company must comply with government financial compliance standards. Government compliance requires that VanArsdel, Ltd. manufacturing divisions must not be able to approve purchase orders. Manufacturing managers must not be able to access data in other manufacturing sites. The manufacturing divisions belong to a single legal entity with multiple sites.
Licensing
The implementation requites the following Dynamics 365 licenses:
* 120 Supply Chain Management licenses
* 60 Finance licenses
* 50 Commerce licenses
Methodology
The implementation must use the VanArsdel. Ltd. proprietary methodology for the Dynamics 365 implementation. The methodology in the project template must use the Microsoft-recommended approach. Progress must be tracked in a central location for VanArsdel, Ltd.
Microsoft and Proseware. Inc. to view.
VanArsdel Ltd. requires a sample methodology in Lifecycle Services (LCS).
The project must coordinate project dates in the methodology with any required Microsoft touchpoints to ensure that the project is on track and implemented according to best practices.
Solution
The sales order entry Power Apps integration must be configured by using out-of-the-box Solutions-Integrations The company has the following integration requirements:
* Four integrations must run asynchronously.
* Eight integrations must run synchronously.
* The integrations must be able to run after applying updates to the system.
All items must have their own item pricing. Each item must have an MSRP and a selling price that is determined based on the date and location.
Testing
The user reporting test case needs to be reviewed by using the same process in the test environment.
The Regression suite automation tool (RSAT) must be used to automate every critical scenario. All other testing must be performed manually.
integration 1 must be deployed first. All data must be created and tested in the correct sequence to ensure that pricing is applied correctly to the item.
Security
Dynamics 365 must be rolled out incrementally by country/region. The implementation must go live in the United States first and then continue to the other countries/regions over the next 12 months.
VanArsdel, Ltd. must assign access to new users based on the site of the users.
VanArsdel, Ltd. requires that Proseware, Inc. perform the following:
* Objective 1. Determine the software licensing costs for the system based on the contracted costs determined during the start of the project.
* Objective 2. Audit the security roles for users in the manufacturing division.
Some users report that too many fields are displayed when the users create records in the Dynamics 365 AX
2012 R3 instance. These fields often prevent users from being productive.
Statement of work concerns
Before the project kickoff. several of the VanArsdel. Ltd. IT team members had concerns after reviewing the statement of work. The primary concerns were raised by the following team members
* An administrator named Admin1 reports a performance impact on multiple large integrations with the Dynamics 365 AX 2012 R3 implementation.
* An administrator named Admin2 reports a concern with environment management with the global rollout.
All concerns must be reviewed and scheduled with all solution architects in workshops.
Testing
The Dynamics 365 AX 2012 R3 instance experiences frequent issues due to users running reports for an extended period of time on the same Application Object Server (AOS) service. A user named User1 reports a delay retrieving the same report in Dynamics 365.

Explanation:
Box 1: Lifecycle Services (LCS)
To open a support ticket with the Microsoft Support team, in LCS, the Support tile opens a tool that helps you manage support incidents. To submit issues directly to Microsoft, select the Support tile in your LCS project.
Box 2: Lifecycle Services (LCS)
Extensibility requests are logged using a specific project in LCS. Logged requests are collected under that same project. We recommend that you log related requests under the same LCS project as this helps maintain a holistic view on all requests for a specific solution or an implementation. Microsoft then further identifies logged requests by the organization name that is associated with the LCS account.
In your LCS project, at the top of the page, select the hamburger icon and then click Support menu item.

Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/lcs-support
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/extensibility/extensibility-requests

Explanation
Box 1: Export database
Export a database
Dynamics Lifecycle Services (LCS) to export a database from a sandbox user acceptance testing (UAT) environment to the Asset library.
After the export operation completes successfully, sign out of the servicing operation on your Environment details page. You can then see the asset in your Asset Library in the Database backups section.
Graphical user interface, text, application, Word Description automatically generated

The .bacpac files are stored here and can be manually downloaded to your Tier 1 developer environments for import.
Box 2: Refresh database
Refresh database
You can use Microsoft Dynamics Lifecycle Services (LCS) to perform a refresh of the database to a sandbox user acceptance testing (UAT) environment. A database refresh lets you copy the transactional and financial reporting databases of your production environment into the target, sandbox UAT environment. If you have another sandbox environment, you can also copy the databases from that environment to your target, sandbox UAT environment.
Reference: https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/database/export-database
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/database/database-refresh

Explanation