You need to prevent the issue reported by User8 from recurring. What should you do?

You review the following data from an extended message trace for an email:

You need to determine the action performed on the email. Which action was performed when the email was received?

A company uses Exchange Online and implements Office 365 Message Encryption (OME).
Users report that they are unable to encrypt emails by using the Outlook on the web encrypt button. Users are able to view encrypted emails that they receive.
You need to ensure that users can encrypt emails by using Outlook on the web.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

A company uses Exchange Online.
A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue.
Solution: Remove the sender's email address from the recipient's block list.
Does the solution meet the goal?

A company uses Exchange Online.
A user configures a Microsoft Outlook rule to forward email to external recipients. The user reports that emails are not being automatically forwarded. You need to resolve the issue. What should you configure?