PL-200 Exam Question 76
Support agents use a model-driven app while working on customer cases.
Agents currently switch between multiple systems to locate help content. The need to switch systems makes it difficult to find relevant information. You need to provide an efficient way to display contextual knowledge directly within the case form without requiring the agent to refresh the record.
Solution: Add a custom page that has a knowledge article lookup and link it by using a navigation button in the app.
Does the solution meet the goal?
Agents currently switch between multiple systems to locate help content. The need to switch systems makes it difficult to find relevant information. You need to provide an efficient way to display contextual knowledge directly within the case form without requiring the agent to refresh the record.
Solution: Add a custom page that has a knowledge article lookup and link it by using a navigation button in the app.
Does the solution meet the goal?
PL-200 Exam Question 77
The business team provides the following list of features that they would like you to implement:
* Group by or sort columns in the current view.
* Configure a business rule to show an error message.
* Edit values in calculated fields.
* Edit the Address composite field.
* Use the editable grid on mobile phones.
Which actions can you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
* Group by or sort columns in the current view.
* Configure a business rule to show an error message.
* Edit values in calculated fields.
* Edit the Address composite field.
* Use the editable grid on mobile phones.
Which actions can you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
PL-200 Exam Question 78
You need to resolve the issue reported by substitute employees after they are assigned service requests.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
PL-200 Exam Question 79
You create a new independent software vendor (ISV) solution for a Power Apps app.
The Power Apps solution will be imported into multiple customer environments. The environments will have a large variety of solutions and publishers.
You need to avoid naming conflicts during solution import.
Which element should you configure?
The Power Apps solution will be imported into multiple customer environments. The environments will have a large variety of solutions and publishers.
You need to avoid naming conflicts during solution import.
Which element should you configure?
PL-200 Exam Question 80
A company plans to create two Microsoft Power Platform applications.
One of the applications requires a custom control layout without using code. The other application will be used primarily by external users.
You need to create the applications.
Which application types should you use? To answer, drag the appropriate application types to the correct requirements. Each application type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
One of the applications requires a custom control layout without using code. The other application will be used primarily by external users.
You need to create the applications.
Which application types should you use? To answer, drag the appropriate application types to the correct requirements. Each application type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
