PL-900 Exam Question 71

A company runs a call center to handle customer support inquires.
The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.
You need to recommend a solution for the company.
Which Power Platform feature should you recommend?
  • PL-900 Exam Question 72

    A company is building a model-driven app.
    You need to create and configure the objects needed for the app.
    Which component categories should you use? To answer, drag the appropriate component categories to the correct objects. Each component category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
    NOTE: Each correct selection is worth one point.

    PL-900 Exam Question 73

    A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.
    When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.
    What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
    NOTE: Each correct selection is worth one point.
  • PL-900 Exam Question 74

    A company plans to build new apps for the business to allow employees to work more efficiently.
    You need to recommend the appropriate types of Power Apps to meet the company's requirements.
    To answer, drag the appropriate app types to the correct requirements. Each app type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
    NOTE: Each correct selection is worth one point.

    PL-900 Exam Question 75

    You have a Power BI report.
    For each of the following statements, select Yes if the statement is true. Otherwise, select No.
    NOTE: Each correct selection is worth one point.