How should an administrator enable Calm?

A developer has a Development Blueprint that performs the following high level items:
Creates a Windows and Ubuntu Server.
Installs IIS on Windows
Installs MySQL on Ubuntu
As part of Development, there is a need for an Operator to restart IIS Services for troubleshooting purposes.
How should the developer add this functionality to the Blueprint?

An administrator has a Linux VM that does batch processing out of a queue. Currently, a technician connects to the VM console and runs a command on the VM to initiate or terminate the batch processing application, as there is no programmatic interface for the application.
The application is processor intensive, so it should only run outside of business hours. The VM has the ability to send REST API calls to Prism.
How should the administrator configure a Playbook to satisfy the needs of this process with minimal external interaction?

What is the correct syntax for using a macro within a Calm blueprint?

Which action should an administrator use to request a static IP address from an IPAM solution?