1Z0-1003-21 Exam Question 41

A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. Thesame 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?
  • 1Z0-1003-21 Exam Question 42

    Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
    Which two options fulfill that customer requirement?
  • 1Z0-1003-21 Exam Question 43

    Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?
  • 1Z0-1003-21 Exam Question 44

    Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
    Your customer has created a new TV Upgrade activity with amanually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?
  • 1Z0-1003-21 Exam Question 45

    Acompany has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
    What should you set in the system to capture this requirement?