Online Access Free Oracle.1Z0-1071-20.v2021-08-15.q26 Practice Test (Page 5)

1Z0-1071-20 Exam Question 16

Assuming that conversation is a reference to the Bots Node SDK, which two sets of code statements to access the custom component's orderid and userAccount input parameters are valid?

A.const order = conversation.variable(1 orderid');
const account = conversation.variable('accountName1);

B.const{ orderid } = conversation.properties();
const { accountName> = conversation.properties();

C.const order = conversation.properties().orderid;
const account = conversation.properties().userAccount;

D.const{ orderid } = conversation.variable();
const { accountName } = conversation.variable();

E.const order = conversation.request().variables[*orderid'];
const account = conversation.request().variables['accountName 1);

1Z0-1071-20 Exam Question 17

You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances.
What should you recommend to your customer regarding this intent confidence score?

A.Add more utterances to the unresolvedlntent.

B.For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb.

C.The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.

D.Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input.

E.It is not always possible to achieve 100% confidence and adding more utterances may not help the problem. Therefore, do not make further changes to the skill if it is performing to your expectations.

1Z0-1071-20 Exam Question 18

View the Exhibit.

You have been asked to review a skill for its readiness for go live. Which four issues would you raise as a priority?

A.The unresolvedlntent has not been trained.

B.The utterances have too much commonality.

C.The word "please" may inadvertently skew the results.

D.The number of utterances looks to be too low and artificial for a go-live.

E.All utterances should start with an uppercase letter and end with a period.

F.You should never have single-word utterances.

1Z0-1071-20 Exam Question 19

Which three options are true for the system, entityToResolve variable?

A.The system.entityToResolve variable tracks an entity value, that is, as you resolve entities in the composite bag, it references the current entity resolved.

B.${system.entityToResolve.value.resolvingField) returns the text entered by the user.

C.The system.entityToResolve variable can be referenced from within the system. ResolveEntities and system. commonResponse components to display, for example, information about the entity that has been resolved.

D.${system.entityToResolve.value.userinput} returns the text entered by the user.

E.System.entityToResolve can reference the resolve value of all entity values defined within the skill.

1Z0-1071-20 Exam Question 20

You want your skill to transfer conversations over to Oracle Service Cloud customer service representatives. Which type of channel do you create to enable the skill to do this?

A.System

B.Applications

C.Agent Integrations

D.Users
https://docs.oracle.com/en/solutions/handoff-skill-to-live-agent/transfer-users-skill-bot-live-agent1.html#GUID-237F078E-94FF-4A4B-9B70-CA04D619C49F

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1Z0-1071-20 Exam Question 16

1Z0-1071-20 Exam Question 17

1Z0-1071-20 Exam Question 18

1Z0-1071-20 Exam Question 19

1Z0-1071-20 Exam Question 20

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