1Z0-1003-21 Exam Question 21
A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?
1Z0-1003-21 Exam Question 22
A company has technicians in a local Austin office, which has been configured as a bucket within OFSC.
They want all their technicians to work in the AUSTIN_SOUTHWEST_WKZN work zone but would also like the technicians Sandra Bernstein and Larry Johnson to work in the AUSTIN_NORTHWEST_WKZN work zone as well.
How should you set the work zones in the Resource Tree for that local Austin office?
They want all their technicians to work in the AUSTIN_SOUTHWEST_WKZN work zone but would also like the technicians Sandra Bernstein and Larry Johnson to work in the AUSTIN_NORTHWEST_WKZN work zone as well.
How should you set the work zones in the Resource Tree for that local Austin office?
1Z0-1003-21 Exam Question 23
Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?
Which configuration supports this requirement?
1Z0-1003-21 Exam Question 24
A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.
These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.
Which API request will provide this customer with the information they need to directly assign the activity to the right resource?
These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.
Which API request will provide this customer with the information they need to directly assign the activity to the right resource?
1Z0-1003-21 Exam Question 25
An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?