This is a minor nonconformity. The backup frequency not adhering to the company's procedure of daily backups but occurring once a month represents a deviation from established processes, yet it might not immediately impact the effectiveness of the information security management system.
References: ISO/IEC 27001:2013, Clause A.12.3 (Backup)

According to ISO 27001:2022 clause 4.1, the organisation shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended outcome(s) of its information security management system (ISMS)12 External issues are factors outside the organisation that it cannot control, but can influence or adapt to. They include political, economic, social, technological, legal, and environmental factors that may affect the organisation's information security objectives, risks, and opportunities12 Internal issues are factors within the organisation that it can control or change. They include the organisation' s structure, culture, values, policies, objectives, strategies, capabilities, resources, processes, activities, relationships, and performance that may affect the organisation's information security management system12 Therefore, the following issues are considered 'internal' in the context of a management system to ISO 27001:
2022:
* Poor levels of staff competence as a result of cuts in training expenditure: This is an internal issue because it relates to the organisation's capability, resource, and process of developing and maintaining the competence of its personnel involved in the ISMS. The organisation can control or change its training expenditure and its impact on staff competence12
* Poor morale as a result of staff holidays being reduced: This is an internal issue because it relates to the organisation's culture, value, and relationship with its employees. The organisation can control or change its staff holiday policy and its impact on staff morale12
* Increased absenteeism as a result of poor management: This is an internal issue because it relates to the organisation's performance, structure, and accountability of its management. The organisation can control or change its management practices and its impact on staff absenteeism12
* A fall in productivity linked to outdated production equipment: This is an internal issue because it relates to the organisation's capability, resource, and process of ensuring the availability and suitability of its production equipment. The organisation can control or change its equipment maintenance and upgrade and its impact on productivity12 The following issues are considered 'external' in the context of a management system to ISO 27001:2022:
* Higher labour costs as a result of an aging population: This is an external issue because it relates to the social and demographic factor that affects the availability and cost of labour in the market. The organisation cannot control or change the aging population, but can influence or adapt to its impact on labour costs12
* A rise in interest rates in response to high inflation: This is an external issue because it relates to the economic and monetary factor that affects the cost and availability of capital in the market. The organisation cannot control or change the interest rates or inflation, but can influence or adapt to its impact on capital costs12
* A reduction in grants as a result of a change in government policy: This is an external issue because it relates to the political and legal factor that affects the availability and conditions of public funding for the organisation. The organisation cannot control or change the government policy, but can influence or adapt to its impact on grants12
* Inability to source raw materials due to government sanctions: This is an external issue because it relates to the political and legal factor that affects the availability and cost of raw materials in the market. The organisation cannot control or change the government sanctions, but can influence or adapt to its impact on raw materials12 References:
1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2

The following statements are true:
* The role of a certification body auditor involves evaluating the organization's processes for ensuring compliance with their legal requirements. This is part of the auditor's responsibility to assess the effectiveness and conformity of the organization's ISMS against the ISO/IEC 27001:2022 standard and the applicable legal and regulatory requirements.
* During a third-party audit, the auditor evaluates how the organization ensures that they are made aware of changes to the legal requirements. This is part of the auditor's responsibility to verify that the organization has established and maintained a process for identifying and updating their legal and other requirements related to information security. The following statement is false:
* As part of a certification body audit, the auditor is responsible for verifying the organization's legal compliance status. This is not true, as the auditor is not authorized or qualified to provide legal advice or judgment on the organization's compliance status. The auditor can only report on the evidence of compliance or noncompliance observed during the audit, but the ultimate responsibility for ensuring legal compliance lies with the organization. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 66. : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 67.
: ISO/IEC 27001 LEAD AUDITOR - PECB, page 22.

The four controls from the list that the auditor in training should review are:
*A. Confidentiality and nondisclosure agreements: This control requires the organisation to ensure that all employees, contractors, and third parties who have access to sensitive information sign appropriate agreements that oblige them to protect the confidentiality and integrity of such information. This is especially important for an organisation that stores data on behalf of external clients, as it demonstrates its commitment to safeguarding their information assets and complying with their contractual obligations.
*C. Information security awareness, education and training: This control requires the organisation to provide regular and relevant information security awareness, education and training to all employees, contractors, and third parties who have access to the organisation's information systems and information assets. This is essential for ensuring that they are aware of their roles and responsibilities, the information security policies and procedures, the potential threats and risks, and the best practices for preventing and responding to information security incidents.
*D. Remote working arrangements: This control requires the organisation to establish and implement policies and procedures for managing the information security risks associated with remote working arrangements, such as teleworking, mobile working, or working from home. This includes defining the conditions and requirements for remote working, such as the authorised devices, applications, and networks, the encryption and authentication methods, the backup and recovery procedures, and the reporting and monitoring mechanisms. This is important for an organisation that stores data on behalf of external clients, as it ensures that the information security level is maintained regardless of the location of the workers and the devices they use.
*E. The conducting of verification checks on personnel: This control requires the organisation to conduct appropriate verification checks on the background, qualifications, and references of all employees, contractors, and third parties who have access to the organisation's information systems and information assets. This is necessary for verifying their identity, suitability, and trustworthiness, and for preventing the hiring of unauthorised or malicious individuals who could compromise the information security of the organisation and its clients.
References: = ISO/IEC 27001:2022, Annex A, clauses A.5.7, A.7.2, A.7.3, and A.7.4; ISO 27001 People Controls: How personnel ensures information security; What are the 11 new security controls in ISO 27001:
2022? - Advisera.

This scenario represents an "audit finding." An audit finding refers to results that indicate a deviation from the expected performance or standards. Discovering that two employees have not received the required training is an audit finding indicating noncompliance with the organization's training requirements.
References: ISO 19011:2018, Guidelines for auditing management systems