A.Ability to deal with people, to be collaborative, and to apply persuasion and negotiation

B.Ability to focus on relationships with people, inspire trust, and implement decisions and actions that support the business strategy

C.Ability to plan and prioritize, gather the right artifacts available for each project, and focus on critical success factors

D.Ability to explain business aspects of the project, business strategy, goals and objectives, and business value

A.Individuals and interactions over processes and tools

B.Responding to change over following a plan

C.Customer collaboration over contract negotiation

D.Working software over comprehensive documentation

A.Shewhart-Deming

B.Delphi

C.Pareto

D.Ishikawa

A.Product analysis

B.Observations

C.Document analysis

D.Expert judgment

A.Define Scope.

B.Plan Quality Management.

C.Develop Project Management Plan.

D.Plan Scope Management.