During a project's last few sprints, an agile practitioner notices an increase in defects. A root-cause analysis indicates that a poor understanding of the requirements was caused by the inability of the product owner to communicate clearly.
What should the agile practitioner do?

The ScrumMaster and the Product Owner disagree on the value of a Product Backlog item.
In order to resolve the disagreement, the first step the ScrumMaster should take is to ask:

Who is responsible for change management in Scrum projects?

Emotional intelligence includes all of the following except:

A team member is stressed due to a heavy workload, while other team members have some slack in their schedules. How should the team lead address this?