The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred.
The project manager has requested that the business analyst provide a list of rejected and deferred requirements.
What should the business analyst have done to complete this request?

A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification.
What is the best action to take to ensure the design meets customer requirements?

A company is working on implementing a software application. They are converting their complex, m-house processes into the new system. The business analyst has been asked to analyze the processes.
Which technique should be followed?