PMP-CN Exam Question 251
一個軟體交付專案開始出現技術障礙。該問題可能會導致交付延遲。技術服務團隊一直在處理該問題,但即使在
維護1週。
高階專案經理現在該做什麼?
維護1週。
高階專案經理現在該做什麼?
Correct Answer: C
In the context of PMP, when a project encounters technical impediments that could potentially delay deliverables, it is crucial to document and track these issues formally. Updating the issue log is a standard practice in project management, as it ensures that all stakeholders are aware of the impediments and the actions being taken to resolve them. This approach aligns with the principles of communication and transparency in project management, as outlined in the PMBOK Guide and other PMP reference materials. It allows for a structured method to prioritize and address the issues, facilitating better decision- making and resource allocation to resolve the impediments1.
References:
PMI's "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" PMI's "Business Analysis for Practitioners: A Practice Guide" PMI's "The PMI Guide to Business Analysis"
References:
PMI's "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" PMI's "Business Analysis for Practitioners: A Practice Guide" PMI's "The PMI Guide to Business Analysis"
PMP-CN Exam Question 252
團隊需要在產品中實施強制合規性規定,這是產品發布所必需的。
在產品發布臨近時,當完整性
經核查,該項目未落實合規部分。
專案經理下一步該做什麼?
在產品發布臨近時,當完整性
經核查,該項目未落實合規部分。
專案經理下一步該做什麼?
Correct Answer: B
When a mandatory compliance regulation is not implemented in a project, the project manager should take immediate action to ensure that the team implements the required compliance. This is crucial because compliance regulations are often non-negotiable and are required for legal and operational reasons.
Implementing the compliance will likely impact the project schedule and budget, but it is necessary to meet the mandatory requirements before the product can be released.
= The PMBOK Guide highlights the importance of adhering to compliance requirements and the project manager's responsibility to ensure that the project meets these requirements12. Additionally, the guide discusses the need for project managers to be proactive in managing compliance and the potential consequences of noncompliance34.
Implementing the compliance will likely impact the project schedule and budget, but it is necessary to meet the mandatory requirements before the product can be released.
= The PMBOK Guide highlights the importance of adhering to compliance requirements and the project manager's responsibility to ensure that the project meets these requirements12. Additionally, the guide discusses the need for project managers to be proactive in managing compliance and the potential consequences of noncompliance34.
PMP-CN Exam Question 253
一位專案經理被指派與技術和營運團隊一起領導現有產品新版本的設計。專案經理組織了一次聯合需求會議,以確定最切實可行的方案。專案經理被告知,會議可能會變得混亂。
專案經理應該做什麼來確保會議具有互動性、成果性和高效性?
專案經理應該做什麼來確保會議具有互動性、成果性和高效性?
Correct Answer: B
According to the PMBOK Guide, 7th edition, a joint requirements session is a technique used to elicit and prioritize requirements from multiple stakeholders in a collaborative and interactive way. It can also be called a workshop, a focus group, or a brainstorming session. To ensure that the session is effective and efficient, the project manager should organize a formal session led by a skilled facilitator who can guide the discussion, manage conflicts, and ensure participation from all attendees. The facilitator should also establish and communicate the rules for how the participants will interact with one another, such as respecting different opinions, using constructive feedback, and following an agenda. This will help to avoid chaos and confusion, and to achieve the desired outcomes of the session. References:
* PMBOK Guide, 7th edition, page 149, section 5.2.3.1, Joint Requirements Session
* PMBOK Guide, 7th edition, page 150, section 5.2.3.2, Facilitation
* PMBOK Guide, 7th edition, page 149, section 5.2.3.1, Joint Requirements Session
* PMBOK Guide, 7th edition, page 150, section 5.2.3.2, Facilitation
PMP-CN Exam Question 254
一位新的專案經理被指派領導一個敏捷專案該專案經理希望使用激勵手段來鼓勵團隊在整個專案中表現良好該專案經理應該做什麼?
Correct Answer: D
Agile project management is a flexible and iterative approach to delivering value to customers and stakeholders. Agile projects are built around motivated individuals who collaborate and communicate effectively, deliver working products frequently, and respond to changing requirements and feedback1. Motivation is a key factor that influences the performance, satisfaction, and retention of agile team members2. According to the agile manifesto, one of the principles of agile project management is to "build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done"3. Therefore, the project manager should implement a reward system that aligns with the agile values and principles, and that recognizes and reinforces the team's achievements, contributions, and behaviors. A reward system can include both intrinsic and extrinsic rewards, such as feedback, recognition, appreciation, autonomy, mastery, purpose, growth, learning, fun, collaboration, innovation, and compensation45. A reward system should be tailored to the needs, preferences, and goals of each team member, and should be fair, transparent, and consistent. A reward system should also be flexible and adaptable, and should be reviewed and improved regularly based on the team's feedback and performance. References:
* What Is Agile Project Management? | A Comprehensive Guide
* Motivation and Drive in Agile Teams - InfoQ
* Manifesto for Agile Software Development
* Motivation - the Agile Way! - Mind Tools
* How can Agile leaders create and motivate effective teams?
* [Rewarding Agile Teams, What are the options?]
* What Is Agile Project Management? | A Comprehensive Guide
* Motivation and Drive in Agile Teams - InfoQ
* Manifesto for Agile Software Development
* Motivation - the Agile Way! - Mind Tools
* How can Agile leaders create and motivate effective teams?
* [Rewarding Agile Teams, What are the options?]
PMP-CN Exam Question 255
專案經理正在執行一個項目,其中外部供應商將提供一些可交付成果。在將合約授予供應商後,專案經理被告知供應商在另一個專案上進度落後。尋找另一個供應商將超出預算。專案經理應該先更新什麼?
Correct Answer: A
According to the PMBOK Guide, an issue is a point or matter in question or in dispute, or a point or matter that is not settled and is under discussion or over which there are opposing views or disagreements1 An issue log is a project document that provides a mechanism for tracking and monitoring issues until they are resolved1 The issue log typically contains information such as the issue description, the issue type, the issue owner, the issue priority, the issue status, and the issue resolution1 The issue log is updated throughout the project as new issues arise and existing issues are resolved1 In the given scenario, the project manager is executing a project where an external vendor will provide some deliverables. After awarding the contract to the vendor, the project manager is informed that the vendor is running behind schedule on a separate project. Finding another vendor will exceed the budget. This situation presents an issue that affects the project schedule, cost, and quality, and requires immediate attention and resolution. The project manager should update the issue log first to document the issue, assign an owner, and monitor the status of the issue2 Updating the issue log will also help to communicate the issue to the relevant stakeholders and facilitate the issue management process2 The other options are not the best choices for the following reasons:
* Option B: Lessons learned register. A lessons learned register is a project document that captures the knowledge gained from the project and provides a basis for future actions and decisions. The lessons learned register is updated throughout the project as lessons are learned and validated. However, updating the lessons learned register is not the first action that the project manager should take in response to the issue. The project manager should first document and address the issue in the issue log, and then update the lessons learned register with the relevant information and insights after the issue is resolved.
* Option C: Stakeholder engagement plan. A stakeholder engagement plan is a subsidiary plan of the project management plan that identifies the strategies and actions to effectively engage project stakeholders throughout the project life cycle. The stakeholder engagement plan is updated as needed to reflect the current and desired levels of stakeholder engagement. However, updating the stakeholder engagement plan is not the first action that the project manager should take in response to the issue. The project manager should first document and address the issue in the issue log, and then update the stakeholder engagement plan if the issue affects the stakeholder expectations, interests, or influence.
* Option D: Risk register. A risk register is a project document that records the details of identified individual project risks and other information related to risk analysis and risk response planning. The risk register is updated throughout the project as new risks are identified and existing risks are analyzed, prioritized, and responded to. However, updating the risk register is not the first action that the project manager should take in response to the issue. The project manager should first document and address the issue in the issue log, and then update the risk register if the issue triggers a risk response or creates a new risk.
1: PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.4: Manage Issues, pp. 104-
105 2: PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.4.2: Manage Issues:
Outputs, pp. 106-107 : PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.5:
Capture Knowledge, pp. 108-109 : PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.5.2: Capture Knowledge: Outputs, p. 110 : PMBOK Guide, 7th edition, Chapter 2: Creating a High- Performing Team, Section 2.4: Engage Stakeholders, pp. 42-43 : PMBOK Guide, 7th edition, Chapter 2:
Creating a High-Performing Team, Section 2.4.2: Engage Stakeholders: Outputs, p. 44 : PMBOK Guide, 7th edition, Chapter 3: Doing the Work, Section 3.4: Navigate Uncertainty and Ambiguity, pp. 72-73 : PMBOK Guide, 7th edition, Chapter 3: Doing the Work, Section 3.4.2: Navigate Uncertainty and Ambiguity: Outputs, p. 74
* Option B: Lessons learned register. A lessons learned register is a project document that captures the knowledge gained from the project and provides a basis for future actions and decisions. The lessons learned register is updated throughout the project as lessons are learned and validated. However, updating the lessons learned register is not the first action that the project manager should take in response to the issue. The project manager should first document and address the issue in the issue log, and then update the lessons learned register with the relevant information and insights after the issue is resolved.
* Option C: Stakeholder engagement plan. A stakeholder engagement plan is a subsidiary plan of the project management plan that identifies the strategies and actions to effectively engage project stakeholders throughout the project life cycle. The stakeholder engagement plan is updated as needed to reflect the current and desired levels of stakeholder engagement. However, updating the stakeholder engagement plan is not the first action that the project manager should take in response to the issue. The project manager should first document and address the issue in the issue log, and then update the stakeholder engagement plan if the issue affects the stakeholder expectations, interests, or influence.
* Option D: Risk register. A risk register is a project document that records the details of identified individual project risks and other information related to risk analysis and risk response planning. The risk register is updated throughout the project as new risks are identified and existing risks are analyzed, prioritized, and responded to. However, updating the risk register is not the first action that the project manager should take in response to the issue. The project manager should first document and address the issue in the issue log, and then update the risk register if the issue triggers a risk response or creates a new risk.
1: PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.4: Manage Issues, pp. 104-
105 2: PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.4.2: Manage Issues:
Outputs, pp. 106-107 : PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.5:
Capture Knowledge, pp. 108-109 : PMBOK Guide, 7th edition, Chapter 4: Keeping the Team on Track, Section 4.5.2: Capture Knowledge: Outputs, p. 110 : PMBOK Guide, 7th edition, Chapter 2: Creating a High- Performing Team, Section 2.4: Engage Stakeholders, pp. 42-43 : PMBOK Guide, 7th edition, Chapter 2:
Creating a High-Performing Team, Section 2.4.2: Engage Stakeholders: Outputs, p. 44 : PMBOK Guide, 7th edition, Chapter 3: Doing the Work, Section 3.4: Navigate Uncertainty and Ambiguity, pp. 72-73 : PMBOK Guide, 7th edition, Chapter 3: Doing the Work, Section 3.4.2: Navigate Uncertainty and Ambiguity: Outputs, p. 74
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