Small changes that bypass the organization's change control procedures are called ____.

The program manager compiles a program performance report for review by the program governance board.
The performance report indicates that the scope, quality, and schedule objectives have been met, but costs and resource utilization are higher than expected. The program can no longer deliver the planned return-on- investment within an acceptable level and the intended benefits have not yet been realized.
After further analysis of the performance indicators, the program manager should do which of the following?

What is a stakeholder analysis chart?

Which of the following is NOT true regarding the program work breakdown structure (WBS)?

Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a resolution?