Online Access Free Pegasystems.PEGACPDC25V1.v2026-07-17.q45 Practice Test (Page 8)

PEGACPDC25V1 Exam Question 31

U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal The Dank added engagement policy conditions to show the offers based on the bank's requirements.
In the Answer Area, select the correct engagement policy for each condition.

PEGACPDC25V1 Exam Question 32

U+ Bank, a retail bank, is facing an unforeseen technical issue with its customer care system. As a result, the bank wants to share the new temporary contact details with all customers over an SMS. All customers must receive this communication regardless of the engagement policy conditions and constraints.
Which type of communication do you configure to implement this requirement?

A.Promotional action

B.Transactional action

C.Mandatory action

D.One-time action

PEGACPDC25V1 Exam Question 33

As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

PEGACPDC25V1 Exam Question 34

U+ Bank implemented multiple customer journeys for Its customers. The goal of the bank Is to present the most relevant action for the customer to increase the chance of a positive outcome. U+ Bank is sure that customers see the next best action, regardless of the current journey that they are in.
Which statement is true about customer journeys in Pega Customer Decision Hub?

A.Actions outside a customer journey are upweighted to ensure that the system also takes them into consideration.

B.Customers are placed in all available customer journeys from the start to ensure that the system takes all actions into consideration.

C.Customers can participate in multiple customer journeys simultaneously.

D.Active customer journeys become inactive when Pega AI detects a better action outside the journey.

PEGACPDC25V1 Exam Question 35

A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.
If you re-implement this requirement by using the always-on outbound customer engagement paradigm, how do you approach this scenario?

A.Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments.

B.Create an action with a flow that contains two Send Email shapes, one for each email. Set appropriate wait times between the shapes.

C.Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies.

D.Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email.

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PEGACPDC25V1 Exam Question 31

PEGACPDC25V1 Exam Question 32

PEGACPDC25V1 Exam Question 33

PEGACPDC25V1 Exam Question 34

PEGACPDC25V1 Exam Question 35

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