PEGACPDC88V1 Exam Question 1

You are the decisioning architect on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?
  • PEGACPDC88V1 Exam Question 2

    U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
    As a decisioning architect, how do you recommend the bank implements this requirement?
  • PEGACPDC88V1 Exam Question 3

    U+ Bank, a retail bank, is cross-selling on the web by showing various credit card offers to its customers.
    The bank wants to introduce a new offer in the Business Operations Environment. Place the steps in the correct order of implementation.

    PEGACPDC88V1 Exam Question 4

    MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
    The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

    The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
    As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?
  • PEGACPDC88V1 Exam Question 5

    U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
    What do you need to define to implement the business requirement?