PEGACPSA23V1 Exam Question 96

You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.
What is the process that you follow to create this visualization?
  • PEGACPSA23V1 Exam Question 97

    An internal application grants 75 employees access to one of four personas: Admin, Author, User, and Manager. A new analyst who joins the company requires all the access of the Author persona, but only some of the reporting features that are available to the Manager persona.
    How do you satisfy this security requirement?
  • PEGACPSA23V1 Exam Question 98

    In which situation do you configure branched rulesets?
  • PEGACPSA23V1 Exam Question 99

    You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?
  • PEGACPSA23V1 Exam Question 100

    How do you propagate data to a new child case in Pega Express?