The first stage of your process contains an assignment step. You need create a new custom user view with appropriate fields for this step. The quickest way to do this is via the__________. (Choose One)

Key Performance Indicators (KPIs) are used to ______________.
Response:

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

The requirement changes to allow the parent case to continue before the child cases resolve.
How do you configure the Wait steps forthis requirement?

You have a requirement to add a bank checking account number field to a view. Routing numbers must contain nine digits. How would you configure the field to support this requirement? (Choose One)

Which two dependencies do you enforce with a Wait step?
(Choose Two)
Response: