Requirement:
* U+ Bank has added five new actions to the Credit Cards group and wants to enable these actions in the email channel.
Configuring Each Action with an Email Treatment:
* Each action must be configured with an appropriate treatment for the email channel.
* Treatments define how the actions are presented in the channel, including the content and format of the email.
* This step ensures that the actions are prepared to be sent via email with the correct content.

* Contact Policy - Contact policies control the number and frequency of customer contacts to prevent overexposure and irritation.
* Steps to Configure Suppression Rule:
* In the Next-Best-Action Designer, navigate to Engagement Policy -> Contact Policy.
* Add a new contact policy and name it appropriately.
* In the Scope section, select "Track Rejects" for any channel.
* Set the suppression criteria: if there are 2 rejects in the last 15 days.
* Specify the action suppression period as 30 days.
* Implementation - This ensures that actions are paused if they are consistently rejected, reducing negative customer experiences.