Which two steps do you perform to update the logo in a portal header? (Choose Two)

A requirement states that when a case is assigned to a user for review, its work status is set to Open-Review.
Which two steps do you perform to implement this requirement? (Choose two.)

A flow action calls a pre-processing data transform to initiate values. There are several flow actions available for the assignment. You want to make sure that the values are only initiated once for each flow action.
How do you implement a solution?

Management reports that have an unacceptably large number of cases are incorrectly identified as duplicate cases. Which two approaches could you use to modify the duplicate case search process so that it produces fewer invalid duplicates? (Choose Two)

Which of the following statements is true about the rule resolution process?