Online Access Free SAP.C-C4H510-01.v2022-03-10.q39 Practice Test (Page 6)

C-C4H510-01 Exam Question 21

When responding to a SAP Cloud for Customer ticket, where is the default sender email address taken from?
Please choose the correct answer.
Response:

A.Employee responsible for the ticket

B.Sales organization

C.Service technician of the ticket

D.Outbound channel

C-C4H510-01 Exam Question 22

Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:

A.Overall Customer Group Discount

B.Customer Specific

C.Customer Specific Product Discount

D.Customer Specific Sales Organization Discount

C-C4H510-01 Exam Question 23

Which scoping element from Customer Care do you select to enable SAP Jam as a knowledge base in SAP Cloud for Customer?
Please choose the correct answer.
Response:

A.Business Performance Management

B.Communication for Customer Care

C.Service Request Management

D.Service and Repair

C-C4H510-01 Exam Question 24

How can you maintain high data volume on SAP C4C?
There are 2 correct answers to this question.
Response:

A.Use the Application and User Management work center to populate data

B.Use a standard data migration template to populate data

C.Use a custom data migration template to populate data

D.Apply the Data workbench to populate data

C-C4H510-01 Exam Question 25

What can you do to give the business user access to the Territory Management work center?
Please choose the correct answer.
Response:

A.Assign the employee to the organizational structure

B.Use business scoping for the authorization of Territory Management

C.Create a new business role with the work center and assign it to the business user

D.Assign the business user to a territory

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