Online Access Free SAP.C-C4H56I-34.v2024-05-19.q53 Practice Test (Page 10)

Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.

A.Product

B.Contract

C.Installed base

D.Customer

How can service agents create cases? Note: There are 2 correct answers to this question.

A.In the case worklist, Create button (+) and select Case.

B.In the Related Service Object facet of registered products, Create button (+) and select Case.

C.In Agent Desktop, click the Create button (+) and select Case.

D.In the Account General facet, Create button (+) and select Case.

Which of the following apply when accessing a new SAP Service Cloud Version 2 tenant? Note: There are 2 correct answers to this question.

A.Any test tenant needs to be purchased separately.

B.The administrator must create an initial user in order to log in to the tenant for the first time.

C.The customer will need to provision new tenants through SAP for Me.

D.The business settings will need to be activated for the tenant.

Which action should an administrator take to get a system bug fixed within SAP Service Cloud

A.Create an incident

B.Send an e-mail to SAP Cloud Support

C.Implement the provided hotfix number

D.Report an issue via case

For which objects can you utilize categories in service catalogs? Note: There are 2 correct answers to this question.

A.Cases

B.Phone calls

C.Registered products

D.Tasks

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