See the Explanation below for complete solution
Explanation:
Task 1: Create Directories
You need to create these directories:
Americas
Eurasia
Partner under Americas with label access=external
Human Resources under Eurasia with label access=internal
Before You Start
Log in to the SAP BTP Cockpit.
Make sure you are inside the correct Global Account.
Open the left-side navigation menu.
Why this is important:
All directories in this task must be created inside the correct global account hierarchy. If you create them in the wrong location, the simulation result will be incorrect.
Step 1 - Create Directory Americas
What to do
In the SAP BTP Cockpit, select your Global Account.
In the left navigation menu, click Directories.
Click Create or Create Directory.
Fill the fields as follows:
Name: Americas
Description: Americas Accounts
Parent: your Global Account
Click Create.

Explanation:
This creates a top-level directory directly under the global account.
It will later be used as the parent for the Partner directory.
What to verify
After creation, you should see:
Americas
listed under the directories of the global account.
Step 2 - Create Directory Eurasia
What to do
Stay in Directories.
Click Create Directory again.
Fill the fields:
Name: Eurasia
Description: Eurasia Accounts
Parent: your Global Account
Click Create.

Explanation:
This creates another top-level directory, parallel to Americas.
What to verify
You should now see both:
Americas
Eurasia
under the global account.
Step 3 - Create Directory Partner under Americas
What to do
In the Directories area, select Americas.
Click Create Directory.
Enter:
Name: Partner
Description: Partner Accounts
Parent: Americas
Locate the Labels section.
Add a new label:
Key: access
Value: external
Click Create.



Explanation:
This creates Partner as a child directory under Americas.
The label is required and must be entered exactly:
access = external
This label helps classify the directory.
What to verify
Under Americas, you should now see:
Partner
and the directory should contain the label:
access=external
Step 4 - Create Directory Human Resources under Eurasia
What to do
Go back to the Directories list.
Select Eurasia.
Click Create Directory.
Enter:
Name: Human Resources
Description: Human Resources Accounts
Parent: Eurasia
In the Labels section, add:
Key: access
Value: internal
Click Create.

Explanation:
This creates Human Resources as a child directory under Eurasia.
The required label is:
access = internal
What to verify
Under Eurasia, you should now see:
Human Resources
and the label should be:
access=internal
Final Expected Directory Structure
After completing Task 1, your structure must be exactly like this:
Global Account
Americas
Partner
Label: access=external
Eurasia
Human Resources
Label: access=internal

Important Checks Before Moving On
Verify all of the following:
Americas exists
Eurasia exists
Partner is under Americas
Human Resources is under Eurasia
Partner has label access=external
Human Resources has label access=internal
All names and descriptions are entered exactly as required
Common Mistakes to Avoid
1. Wrong parent
Partner must be created under Americas
Human Resources must be created under Eurasia
2. Wrong label key or value
Use exactly:
access → external
access → internal
3. Spelling errors
Be careful with:
Americas
Eurasia
Partner
Human Resources
4. Creating all directories directly under the global account
Only Americas and Eurasia are direct children of the global account.
Partner and Human Resources must be child directories.

See the Explanation below for complete solution.
Explanation:
You must create these 3 subaccounts inside the Human Resources directory:
EU HCM Dev
EU HCM Test
EU HCM Prod
Important:
Replace #### with your global account number
Enter names, descriptions, and subdomains exactly
EU HCM Prod must be marked as used in production
Task 3 - Create Subaccounts with Default Provider and Region
Before You Start
Log in to the SAP BTP Cockpit.
Open the correct Global Account.
Go to Directories.
Open the Human Resources directory.
Why this matters:
All 3 subaccounts in this task must be created inside Human Resources. If you create them anywhere else, the result will be incorrect.
Step 1 - Open the Human Resources Directory
What to do
In the left menu, choose Directories.
In the list, select Human Resources.
Explanation:
This is the parent directory where the required HR subaccounts must be created.
What to verify
You should now be inside the Human Resources directory.
Step 2 - Start Creating EU HCM Dev
What to do
Inside Human Resources, open Subaccounts.
Click Create → Subaccount.
Explanation:
This opens the form to create the first HR subaccount.
Step 3 - Enter Values for EU HCM Dev
What to do
Enter the following:
Display Name / Name: EU HCM Dev
Description: Human Resources Development
Subdomain: btpops####-eu-hcm-dev
Set the region as:
Cloud Provider: Amazon Web Services (AWS)
Region: Europe (Frankfurt)
Technical Region / Environment: cf-eu10
Then click Create.

Explanation:
This creates the development subaccount for HR and defines the required provider and region.
This first subaccount is important because it will be used as the source subaccount for the next two subaccounts.
What to verify
After creation, you should see:
EU HCM Dev
under the Human Resources directory.
Step 4 - Confirm EU HCM Dev Exists
What to do
Check the subaccounts list in Human Resources.
Explanation:
You must make sure EU HCM Dev is available before you create the next subaccounts, because both EU HCM Test and EU HCM Prod must use it as the source subaccount.
What to verify
You should see:
EU HCM Dev
If it is missing, create it correctly before moving on.
Step 5 - Start Creating EU HCM Test
What to do
Still in the Human Resources directory, click Create → Subaccount again.
Explanation:
This opens the form for the test subaccount.
Step 6 - Enter Values for EU HCM Test
What to do
Enter:
Display Name / Name: EU HCM Test
Description: Human Resources Testing
Subdomain: btpops####-eu-hcm-test
Then select:
Source Subaccount: EU HCM Dev
Then click Create.

Explanation:
This creates the testing subaccount by using EU HCM Dev as the source subaccount.
This helps keep the configuration aligned with the development subaccount.
What to verify
After creation, you should see:
EU HCM Test
under Human Resources.

Step 7 - Start Creating EU HCM Prod
What to do
In Human Resources, click Create → Subaccount once more.
Explanation:
This opens the form for the production subaccount.
Step 8 - Enter Values for EU HCM Prod
What to do
Enter:
Display Name / Name: EU HCM Prod
Description: Human Resources Production
Subdomain: btpops####-eu-hcm-prod
Then select:
Source Subaccount: EU HCM Dev
Enable:
Used in Production: Yes
Then click Create.
Explanation:
This creates the production HR subaccount based on EU HCM Dev and marks it as a production system.
The production setting is mandatory here.
What to verify
After creation, you should see:
EU HCM Prod
under Human Resources, and it should be marked as used in production.

Final Expected Result for Task 3
Inside the Human Resources directory, you must have these 3 subaccounts:
1. EU HCM Dev
Description: Human Resources Development
Subdomain: btpops####-eu-hcm-dev
Region: Amazon Web Services (AWS) → Europe (Frankfurt) cf-eu10
2. EU HCM Test
Description: Human Resources Testing
Subdomain: btpops####-eu-hcm-test
Source Subaccount: EU HCM Dev
3. EU HCM Prod
Description: Human Resources Production
Subdomain: btpops####-eu-hcm-prod
Source Subaccount: EU HCM Dev
Used in Production: Yes

Common Mistakes to Avoid
1. Creating the subaccounts in the wrong directory
All 3 must be created inside:
Human Resources
Not under:
Global Account
Americas
Eurasia
Partner
2. Wrong subdomain values
Use exactly:
btpops####-eu-hcm-dev
btpops####-eu-hcm-test
btpops####-eu-hcm-prod
Only replace #### with your global account number.
3. Wrong region for EU HCM Dev
It must be:
Amazon Web Services (AWS)
Europe (Frankfurt)
cf-eu10
4. Wrong source subaccount
For both:
EU HCM Test
EU HCM Prod
you must select:
EU HCM Dev
5. Forgetting the production flag
For EU HCM Prod, make sure:
Used in Production is enabled

See the Explanation below for complete solution.
Explanation:
Task 2 - Create Subaccounts in a Directory
You must create these two subaccounts inside the Partner directory:
AM PA Dev Test
AM PA Prod
Important:
Replace #### with your global account number
Enter all names and subdomains exactly
Be careful with hyphens and spaces
AM PA Prod must be marked as used in production
Before You Start
Log in to SAP BTP Cockpit.
Open your correct Global Account.
Go to Directories.
Open the Partner directory.
Why this matters:
Both subaccounts in this task must be created inside the Partner directory. If you create them under the global account or another directory, the task will be wrong.
Step 1 - Open the Partner Directory
What to do
In the left menu, click Directories.
In the directory list, select Partner.
Explanation:
The Partner directory is the container where both required subaccounts must be created.
What to verify
You should now be inside the Partner directory page.
Step 2 - Start Creating the First Subaccount
What to do
Inside the Partner directory, go to Subaccounts.
Click Create → Subaccount.
Explanation:
This opens the subaccount creation screen.
What to verify
You should now see the form for creating a new subaccount.
Step 3 - Enter Data for AM PA Dev Test
What to do
Enter the following values:
Display Name / Name: AM PA Dev Test
Description: Partner Development and Testing
Subdomain: btpops####-am-pa-dev-test
Then choose the region:
Cloud Provider: Microsoft Azure
Region: US West (WA)
Environment / Technical Region: cf-us20
After checking all values, click Create.

Explanation:
This creates the development and testing subaccount for the Partner directory.
The important points are:
the subaccount name must match exactly
the subdomain must include your account number in place of ####
the region must be Microsoft Azure → US West (WA) cf-us20
What to verify
After creation, you should see the new subaccount:
AM PA Dev Test
inside the Partner directory.
Step 4 - Confirm the First Subaccount Exists
What to do
Check the subaccounts list under Partner.
Explanation:
Before creating the production subaccount, confirm that AM PA Dev Test was created successfully, because it will be used as the source subaccount for the next step.
What to verify
You should see:
AM PA Dev Test
If it is not there, do not continue until it is created correctly.

Step 5 - Start Creating the Second Subaccount
What to do
Still inside the Partner directory, click Create → Subaccount again.
Explanation:
This opens a new subaccount creation form for the production subaccount.
Step 6 - Enter Data for AM PA Prod
What to do
Enter the following values:
Display Name / Name: AM PA Prod
Description: Partner Production
Subdomain: btpops####-am-pa-prod
Then set:
Source Subaccount: AM PA Dev Test
Enable the production setting:
Used in Production: Yes
Then click Create.

Explanation:
This creates the production subaccount by using AM PA Dev Test as the source subaccount.
Using a source subaccount means SAP BTP copies base settings from the selected source, which helps keep configuration aligned.
The production indicator is mandatory here because this is the production subaccount.
What to verify
After creation, you should see:
AM PA Prod
inside the Partner directory, and it should be marked as a production subaccount.
Final Expected Result for Task 2
Inside the Partner directory, you must have these two subaccounts:
1. AM PA Dev Test
Description: Partner Development and Testing
Subdomain: btpops####-am-pa-dev-test
Region: Microsoft Azure → US West (WA) cf-us20
2. AM PA Prod
Description: Partner Production
Subdomain: btpops####-am-pa-prod
Source Subaccount: AM PA Dev Test
Used in Production: Yes

Common Mistakes to Avoid
1. Creating the subaccounts in the wrong place
Both subaccounts must be created in:
Partner directory
Not in:
Global Account
Americas
Eurasia
Human Resources
2. Wrong subdomain format
Use exactly:
btpops####-am-pa-dev-test
btpops####-am-pa-prod
Replace only #### with your global account number.
Do not:
remove hyphens
add spaces
misspell dev-test or pa-prod
3. Wrong region for AM PA Dev Test
It must be:
Microsoft Azure
US West (WA)
cf-us20
4. Forgetting the source subaccount for AM PA Prod
You must select:
AM PA Dev Test
as the source subaccount.
5. Forgetting the production flag
For AM PA Prod, make sure:
Used in Production is enabled

See the Explanation below for complete solution.
Explanation:
Before you start
Log in to SAP BTP Cockpit.
Open your correct Global Account.
Go to the Shared Services directory.
Open the SH Dev subaccount.
This matters because all three required actions must be done inside SH Dev, not in the directory and not in another subaccount.
Part 1 - Entitle the service in SH Dev
Step 1 - Open the subaccount
In the cockpit, choose Directories.
Open Shared Services.
Select SH Dev.
You should now be on the SH Dev subaccount page.

Step 2 - Open Entitlements
In SH Dev, choose Entitlements.
SAP documents that service plans and quotas for a subaccount are added in the subaccount's Entitlements are a.
Step 3 - Add the required service plan
Click Configure Entitlements or Add Service Plans.
Search for SAP Build Work Zone, advanced edition.
Select the service.
Choose the plan standard (Application).
Set the quantity to 1 if a quota/amount field is shown.
Save the entitlement changes.

This task explicitly asks for one standard (Application) service plan. SAP Help also notes that SAP Build Work Zone usage depends on the correct entitlement being available in the subaccount first.
Verify
Under Entitlements, you should now see:
SAP Build Work Zone, advanced edition
plan: standard (Application)
quantity: 1 if shown
Part 2 - Establish trust to the identity provider
Step 4 - Open Trust Configuration
In SH Dev, go to Security.
Choose Trust Configuration.
SAP Help states that trust to a custom identity provider is established from Security > Trust Configuration in the SAP BTP cockpit.
Step 5 - Create the trust
Click Establish Trust.
Enter or select the identity provider:
agvlamkzw.accounts.ondemand.com
Continue through the wizard.
Save the trust configuration.
SAP documents that to use a custom identity provider, the subaccount must have a trust relationship to that provider. SAP also highlights that apps such as SAP Build Work Zone rely on SAP Cloud Identity Services trust configuration.

Verify
On the Trust Configuration page, you should see:
agvlamkzw.accounts.ondemand.com
as a trusted identity provider.

Part 3 - Create the subscription
Step 6 - Open Instances and Subscriptions
In SH Dev, go to Services.
Choose Instances and Subscriptions.
Step 7 - Create the subscription
Click Create.
Choose Subscription if the cockpit asks for a type.
Search for SAP Build Work Zone, advanced edition.
Select the service.
Choose the plan standard.
Confirm the creation.
SAP Help for SAP Build Work Zone scenarios indicates that the subaccount needs the correct entitlements and subscription flow to expose and use SAP Build Work Zone content.
Step 8 - Confirm subscription status
Stay on Instances and Subscriptions.
Check that the new subscription appears and is active.
Verify
You should see:
SAP Build Work Zone, advanced edition
plan: standard
subscription created successfully

Final expected result
Inside SH Dev:
the entitlement for SAP Build Work Zone, advanced edition exists
the entitled plan is standard (Application)
trust is established to agvlamkzw.accounts.ondemand.com
a subscription exists for SAP Build Work Zone, advanced edition
the subscription uses the standard plan
Common mistakes to avoid
Doing the entitlement in Shared Services directory instead of SH Dev
Choosing SAP Build Work Zone, standard edition instead of advanced edition Choosing the wrong plan; the entitlement must be standard (Application) Forgetting the trust step to agvlamkzw.accounts.ondemand.com Trying to subscribe before the entitlement exists