C_C4H56_2411 Exam Question 11
Which of the following account master data can be included when creating account master data objects? Note: There are 2 correct answers to this question.
C_C4H56_2411 Exam Question 12
What can you do with Agent Desktop in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
C_C4H56_2411 Exam Question 13
You cannot access cases in SAP Service Cloud Version 2. What could be the reason?
C_C4H56_2411 Exam Question 14
Which categories can you use when creating a service catalog in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
C_C4H56_2411 Exam Question 15
Which of the following options is correct in the configuration, if you want to assign an escalated case with priority urgent to a team? Note: Scroll down to view all possible answer options.

