Online Access Free SAP.C_SIGPM_2403.v2025-09-08.q20 Practice Test (Page 2)

What are the key components of a customer journey? Note: There are 3 correct answers to this question.

A.Market segments

B.Steps & Stages

C.Product features

D.Persona

E.Touchpoints & Painpoints

What is the focus of the journey modeling?

A.Internal task and responsibilities

B.Hierarchical structure

C.Marketing expenses

D.Interactions and steps with the company

What is the Share button used for in the Graphical Editor?

A.To create a PDF File to share with others

B.To share the process with someone outside of Signavio

C.To publish a specific process to the Collaboration Hub

D.To invite stakeholders to provide feedback on a specific process

What does a good customer experience have an influence on? Note: There are 3 correct answers to this question.

A.Customer loyalty

B.Legal compliance

C.Brand status

D.Customer service costs

E.Cross & upselling

Where can I identify elements of a process in the Collaboration Hub?

A.By making a comment

B.By clicking on the 'Legend' dropdown

C.By clicking on the question mark icon of the homepage

D.By printing the process

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