A.SAP Solution Manager exchanges service connections and system data with the SAP Support Portal.

B.Customers get the benefit of having full control of open connections - Various encryption mechanisms are available like Software encryption with Secure Network Communications (SNC) and Hardware encryption with Virtual Private Network(VPN).

C.SAP Remote Service Connections offers Services and Support for your solution in a non -auditable way.

D.With the Remote Service Connections application, you can give SAP support engineers remote access to SAP systems to deliver SAP Remote Services or to more thoroughly analyze problems in your system.

A.Solution Monitoring

B.System Monitoring

C.Central System Administration

D.Solution Reporting

E.Service Level Reporting

F.Business Process Monitoring

G.Test Management

H.SAP Early watch Alerts

A.Solution Manager diagnostics

B.SAP services

C.Change request management

D.Service desk

A.System Role

B.System Landscape

C.Logical component

D.Solution

A.Business process repository

B.Web application server

C.Solution manager diagnostics

D.Implementation guide

E.Change request management