What character set does SuccessFactors support for user connector?

A customer has a curriculum containing a safety course that users must retrain on every year. Users can access securedareas only while their curriculum status is complete. The users may take a safety exam instead of the course. If the user fails either the exam or the safety course, they must not be allowed into the secured area.
What needs to be set up in the LMS in order for this to work properly? Note: There are 3 correct answers to this question.

Your customer wants to enable enhanced Catalog behaviour, suchas:
. Displaying the Feature Reason in the details view
. Including Instructor-Led Session information for OCN courses
. Enhancing the prerequisites information layout
. Better management of the image thumbnails
. Catalogue targeted direct links
Whereshould this be configured?
Note: There are 2 correct answers to this question.

Customer would like to change the links presented to Administrators on the Home page once logged in to SF Learning Administration. Where do you configure these Administrator links?

Your customer wants some of its users to be able to view an intranet web site from the SuccessFactors Learning system. What can you use to accommodate this requirement? Note: There are 3 correct answers to thisquestion.