ADM-201 Exam Question 6
Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.
which Solution Should be administrator suggest to meet this requirement?
which Solution Should be administrator suggest to meet this requirement?
ADM-201 Exam Question 7
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer'sissue.
What should the administrator suggest to meet these requirement?
What should the administrator suggest to meet these requirement?
ADM-201 Exam Question 8
An administrator at Dreamhouse Reality needs to Create Customized pages for the salesforce mobile app.
Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 Answers
Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 Answers
ADM-201 Exam Question 9
The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.
What will the administrator find when troubleshooting this issue?
What will the administrator find when troubleshooting this issue?
ADM-201 Exam Question 10
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
How should the administrator complete this requirement?
