ADM-201 Exam Question 101

Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?
  • ADM-201 Exam Question 102

    An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business.
    Which two actions can be accomplished via the AppExchange?
    'Choose 2 answers
  • ADM-201 Exam Question 103

    Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
    Which three password policies should an administrator configure?
    Choose 3 answers
  • ADM-201 Exam Question 104

    An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.
    Which two ways should these folders be shared?
    Choose 2 answers
  • ADM-201 Exam Question 105

    Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?