ADM-201 Exam Question 31
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
ADM-201 Exam Question 32
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers
ADM-201 Exam Question 33
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?
Which feature should be used to fulfill this requirement?
ADM-201 Exam Question 34
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?
which feature should an administrator configure to meet this requirement?
ADM-201 Exam Question 35
Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards.
What could be Causing reps to have inappropriate access to data on dashboards?
What could be Causing reps to have inappropriate access to data on dashboards?
