ADM-201 Exam Question 86

Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?
  • ADM-201 Exam Question 87

    The IT manager at universal Containers is doing an audit of the systems security.
    Mow should the administrator provide a summary of the org's security health?
  • ADM-201 Exam Question 88

    Currently, when support reps at Ursa Major Solar close a case, they manually send an email notification to the customer. The support manager would like to automate this process, as too many reps are forgetting this step.
    Which two settings should the administrator use to meet this request?
    Choose 2 answers
  • ADM-201 Exam Question 89

    An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
    What would cause this?
  • ADM-201 Exam Question 90

    What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?
    Choose 3 Answers.