Which of the statements are true for Cases:

Which data can be synched using the new Salesforce for Outlook?

Which Type of Reports can't be used to create groups of data or charts?

Queues can be made up of the following

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest form online.
The team currently does not have access to the Lead object.
Calculator
How should an administrator provide proper access?