What is Data Cleansing?

A company has set the organization wide defaults for all objects to private. Which profile setting would allow a user to access all of the accounts within the organization and ONLY the cases they own?

Universal Containers wants all of its sales representatives to use a standard format in Microsoft Word for communicating price quote information to its customers.

Which action is possible with Connect for Lotus Notes and Sales force for Outlook?
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The Schema Extract tool is supported by Sales force.