Universal Containers has scheduled a major upgrade to its Customer Community next month. The community is expected to be unavailablefor approximately 8 hours. The executive team is concerned about how the upgrade and associated outage will impact customers. Which three measures should the Consultant recommend to ensure transparency during the upgrade process? Choose 3 answers

UC is creating an inbound customer supportcontact center to handle questions about using its products. What should be considered when designing the contact center?

UniversalContainers wants to deploy Live Agent as a new support channel, and wants its Support Agents to be able to respond to chats quickly.
Which two features should a Consultant recommend? Choose 2 answers

What are some uses of www.trust.salesforce.com in business continuity planning? (Choose 3)

What is a recommended way to migrate data from an external system while ensuring that the data adheres to data quality rules established for the Salesforce org?