ADM-261 Exam Question 11

Universal Containers recently rolled out a Salesforce Knowledge implementation; however, users are finding unreliable and unrelated Knowledge Articles displayed in the Knowledge One widget in the Salesforce Console.
Which two actions should a Consultant recommend to address the lack of quality checking?
Choose 2 answers
  • ADM-261 Exam Question 12

    Universal Containers wants to ensure the contracted service level requirements for its clients are being met.
    What should be configured tomeet this requirement?
  • ADM-261 Exam Question 13

    Universal Containers is implementing a Knowledge Base and wants to empower certain managers to create, edit, and manage articles. All articles should be reviewed by these managers before being published, while some articles need an additional layer of legal review as well. Which three actions should a Consultant recommend to meet these requirements? Choose 3 answers
  • ADM-261 Exam Question 14

    A Global company requires public documents to be translated intomultiple languages.
    Which implementation should the consultant recommend?
  • ADM-261 Exam Question 15

    Sales engineer needs visibility to list field edits, emails, case comments, andrelated objects on ONE page. How can this be achieved?
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