Universal Containers wants to implement a new entitlement process for premier support accounts. This support includes phone contact with the customer every 24 hours from the time the case is created for as long as it remains open.
How should an administrator configure this requirement?

Universal Containers uses territory management to manage its sales territories. Territory managers and sales reps are at the same role level in the sold hierarchy. Account and opportunity objects are set to private. What record access can territory managers have for accounts and opportunities that are assigned to their territories? Choose 3

An administrator at Cloud Kicks has enabled Territory Management and is setting up a territory model. Some users in a territory need to access Contacts and Opportunities related to the Account.
Which two capabilities are available for users in a territory?
Choose 2 answers

What can a Sales Representative see on ceheclicks on the Forecast (Collaborative) tab? Select all that apply * (1 Point)

Which three capabilities should an administrator consider about change sets?
Choose 3 answers.