ADX-271 Exam Question 51

Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer.
What should an administrator do to capture information upfront on the Experience site?
  • ADX-271 Exam Question 52

    Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
    What could be the cause of the error?
  • ADX-271 Exam Question 53

    Get Cloudy Consulting has decided to set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
    What is the first step the system administrator should take to create the site?
  • ADX-271 Exam Question 54

    Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.
    Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers
  • ADX-271 Exam Question 55

    Dreamscape flowers is looking to launch a public site for its current customers and prospects.
    Which three actions are performed automatically when a site is created Expense Cloud?
    Choose 3 answers