Which of the following is a typical user of Salesforce Knowledge?

Universal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could not be submitted.
How could the administrator troubleshoot this?

A sales manager wants a report of accounts without any closed/won opportunities in the last year.
How can this requirement be met?

What delegated admin can do ? Choose 3

How can an administrator improve the relevance of search results for support agents searching for knowledge articles to solve articles?
Choose 3 answers