Online Access Free Salesforce.CRT-101.v2021-08-20.q102 Practice Test (Page 8)

As a system administrator you can create page layout in the console and assign it to profiles.

A.True

B.False

Which of the following utilize the "Automated Case User" (Select all that apply):

A.When a case is created via Email-To-Case this user is assigned as the case owner.

B.When a case is escalated this user is listed in the case history

C.When a case is created via Web-To-Case this user is listed in the case history

D.When a email notification is triggered via workflow this user is listed in the case history

E.When a case is automatically assigned using assignment rules this user is listed in the case history

What happens if chatter is enabled in an org with 15 or fewer users?

Define the Summary Report.

What profile permission is required for editing and deleting public tags?

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