Certified-Business-Analyst Exam Question 16
Universal Containers wants to integrate its Salesforce org with the largest online professional network so its sales reps can view information directly on Salesforce records. The business analyst will write acceptance criteria for this scenario.
What is an example of good acceptance criteria?
What is an example of good acceptance criteria?
Certified-Business-Analyst Exam Question 17
During the discovery phase of a Salesforce project, which types of analyses should a business analyst typically perform?
Certified-Business-Analyst Exam Question 18
Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses a different CRM. The incoming sales team is reluctant to change to a different process. The business analyst (BA) has been asked to help reach consensus and drive adoption.
Which group is well positioned to help the BA secure alignment for the initiative?
Which group is well positioned to help the BA secure alignment for the initiative?
Certified-Business-Analyst Exam Question 19
Universal Containers has asked a business analyst (BA) to assist the sales management team with a request for a new picklist field called "Lost Reason" on the Opportunity object with the goal of improving pipeline reports. After mapping the managers to the sales leader persona and obtaining feedback from them, the BA has discovered that the managers want to better understand Closed/Lost Opportunities so they can help sales teams close more deals.
Which option should the BA use to construct the user story?
Which option should the BA use to construct the user story?
Certified-Business-Analyst Exam Question 20
Which permission is required to create, delete, refresh or activate a Sandbox?
