Certified-Business-Analyst Exam Question 81

Which type of process diagram should the business analyst use at the beginning of a Salesforce project to outline high-level process areas such as "Prospect to Contract?
  • Certified-Business-Analyst Exam Question 82

    A business analyst is using storytelling to communicate the vision for a Salesforce solution to business stakeholders.
    Which storytelling technique should the BA use in their initial demo of a solution to business stakeholders?
  • Certified-Business-Analyst Exam Question 83

    Which tool is used to create reports, incorporate filters and select the Report Type?
  • Certified-Business-Analyst Exam Question 84

    Which User access and sharing features would you use for the following use case: it is the first time a user logs in and they need to be sent an email with a way to authenticate their email.
  • Certified-Business-Analyst Exam Question 85

    A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project.
    How should the BA approach the project?