Certified-Business-Analyst Exam Question 1

The business analyst (BA) at Universal Containers is also its primary system admin. The BA knows that version is mandatory when it comes to releasing.
What is the most efficient process for the BA to track the changes they are committing?
  • Certified-Business-Analyst Exam Question 2

    Universal Containers (UC) has chosen to implement Sales Cloud and Service Cloud to increase revenue and remove bottlenecks in its current processes. A business analyst (BA) is tasked with diagramming business processes.
    What should the BA do to successfully meet governance requirements to identify the business purpose?
  • Certified-Business-Analyst Exam Question 3

    The business analyst at Universal Containers is writing users stories to support the Salesforce implementation for the sales operations division.
    There is a request for visibility into sales rep' pipeline so that can see their revenue.
    Which missing component is necessary to finish this user story?
  • Certified-Business-Analyst Exam Question 4

    At Cloud Kicks (CK), the marketing director's management style is results-driven. CK uses scrum methodology when developing improvements to its Salesforce org. The director requests urgent enhancements in the middle of a sprint that require changes by the development team, The director believes their needs are of the highest importance.
    What should the business analyst do when disruptions to the project occur?
  • Certified-Business-Analyst Exam Question 5

    Cloud Kicks uses declarative change set development to deliver its Salesforce customizations. The business analyst (BA) works with the technical leas on the project to track changes that require manual migration.
    Which resources should the BA use to determine which changes must be made manually in each environment?